Forum GLPI-Project

aldojr404

Member

Registered: 2018-10-01

Posts: 8

Certificate error when accessing Marketplace GLPI 10.0.9 WIN & WAMP

I moved my database to a windows 2019 server, GLPI 10 is working but when accessing the Marketplace I get this error:

( ! ) Warning: Connection failed. If you use a proxy, please configure it. (SSL certificate problem: unable to get local issuer certificate) in C:\wamp64\www\glpi\src\Toolbox.php on line 1526
Call Stack
#    Time    Memory    Function    Location
1    0.0002    365592    {main}( )    ...\index.php:0
2    0.0005    369192    require( 'C:\wamp64\www\glpi\ajax\common.tabs.php )    ...\index.php:82
3    0.0235    3725336    CommonGLPI::displayStandardTab( $item = class Glpi\Marketplace\View { public $get_item_to_display_tab = TRUE; protected $type = -1; protected $displaylist = TRUE; public $showdebug = FALSE; public $taborientation = 'horizontal' }, $tab = 'Glpi\\Marketplace\\View$0', $withtemplate = '', $options = ['_target' => '/front/marketplace.php', 'id' => '0'] )    ...\common.tabs.php:117
4    0.0236    3726360    Glpi\Marketplace\View::displayTabContentForItem( $item = class Glpi\Marketplace\View { public $get_item_to_display_tab = TRUE; protected $type = -1; protected $displaylist = TRUE; public $showdebug = FALSE; public $taborientation = 'horizontal' }, $tabnum = '0', $withtemplate = '' )    ...\CommonGLPI.php:691
5    0.0236    3726360    Glpi\Marketplace\View::installed( $force_refresh = ???, $only_lis = ???, $string_filter = ??? )    ...\View.php:123
6    0.0246    3728264    Glpi\Marketplace\View::checkRegistrationStatus( )    ...\View.php:218
7    0.0261    3732048    GLPINetwork::isServicesAvailable( $curl_error = ??? )    ...\View.php:148
8    0.0261    3732112    Toolbox::callCurl( $url = 'https://services.glpi-network.com/api/registration/', $eopts = [], $msgerr = 'Connection failed. If you use a proxy, please configure it. (SSL certificate problem: unable to get local issuer certificate)', $curl_error = 'SSL certificate problem: unable to get local issuer certificate', $check_url_safeness = ???, $curl_info = ??? )    ...\GLPINetwork.php:320
9    0.2617    3738888    trigger_error( $message = 'Connection failed. If you use a proxy, please configure it. (SSL certificate problem: unable to get local issuer certificate)', $error_level = 512 )    ...\Toolbox.php:1526
GLPI Network services website seems not available from your network or offline
Maybe you could setup a proxy or please check later

I searched for this error online and mentioned placing a CURL certificate as PEM or CRT in my php directory C:\wamp64\bin\php\php8.0.26\extras\ssl

I added the PEM and also convert to CRT but I'm still getting the same error.

Thanks for your help!

Last edited by aldojr404 (2023-07-20 16:09:29)

aldojr404

Member

Registered: 2018-10-01

Posts: 8

Re: Certificate error when accessing Marketplace GLPI 10.0.9 WIN & WAMP

Can anyone provide some guidance please?

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: Certificate error when accessing Marketplace GLPI 10.0.9 WIN & WAMP

Updating the certificates for curl should work. Did you restart the web server after adding the new certificates?
I tend to avoid Windows these days so I cannot say if the process is correct for this platform but a quick search showed that it should be correct along with modifying the php.ini file to set/add the "curl.cainfo" option to the path to the PEM file.

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aldojr404

Member

Registered: 2018-10-01

Posts: 8

Re: Certificate error when accessing Marketplace GLPI 10.0.9 WIN & WAMP

Thank you so much for your reply,

I was able to solve it by following these steps from another thread, there were two PHP.ini files and I was missing the certificate path on the other PHP.ini file

Here's what I did:

Download the certificate bundle.

Put it inside of C:\wamp64\bin\php\your php version\extras\ssl

Inside of C:\wamp64\bin\apache\apache(version)\modules, make sure the file mod_ssl.so is there

Inside of Apache directory C:\wamp64\bin\apache\apache2.4.27\conf, enable mod_ssl in httpd.conf

Enable php_openssl.dll in php.ini. Be aware my problem was that I had two php.ini files and I need to do this in both of them. First one can be located inside of your WAMP taskbar icon here.

enter image description here

And the other one is located in C:\wamp64\bin\php\php(Version)

Find the location for both of the php.ini files and find the line curl.cainfo = and give it a path like this curl.cainfo = "C:\wamp64\bin\php\php(Version)\extras\ssl\cacert.pem"

Now save the files and restart your server and you should be good to go

https://stackoverflow.com/questions/298 … 0#34883260