Forum GLPI-Project

gregrr

Member

Registered: 2023-07-14

Posts: 3

E-mail notification not getting

I have a problem with setting notifications, I don't know why. I set the certificate to expire on July 13, 2023. I have automatic actions set for the certificate to automatically send an email. In Notifications -> E-mail configuration I have it set up done and if I send a test email, I receive it. What else do I need to set to receive an email about an expired certificate?

oneill2john

Member

Registered: 2022-05-07

Posts: 58

Re: E-mail notification not getting

You must also check settings under: Administration > Entities > select your Entity > Notifications.
Now when you are in Notifications of your Entity, check settings for Certificates.

gregrr

Member

Registered: 2023-07-14

Posts: 3

Re: E-mail notification not getting

Hi thanks but I still do not getting notifications

oneill2john

Member

Registered: 2022-05-07

Posts: 58

Re: E-mail notification not getting

Go to Setup > Automatic actions.
Click on certificate.

Make sure this is enabled:

• Run Frequency - select how often

• Status - make sure this is active (scheduled), not Disabled

• Run Mode - this should be CLI (it will run when your CRON job does)

gregrr

Member

Registered: 2023-07-14

Posts: 3

Re: E-mail notification not getting

And how to check when the CRON job runs??

oneill2john

Member

Registered: 2022-05-07

Posts: 58

Re: E-mail notification not getting

That depends on how you configured your GLPI server.

If you are running Linux, then you can cehck your cron jobs using this command: sudo crontab -l
Or you can go to  /var/spool/cron/crontabs and edit cronjob file to see what is running and how often.

You can find out more about GLPI cron jobs in official documentation here: https://glpi-user-documentation.readthe … tasks.html