You are not logged in.
Hi
I have added a group as an observer. A member of this group can assign technicans. It can also add a solution which seems a bit strange to me. However, he cannot add a reply to the ticket.
I have checked the option in the settings for this profile: "BEEING IN CHARGE". For life cycles I marked all possible steps.
I'm not sure if it's logical for a observer to be able to answer - perhaps it's the concept that they don't. On the other hand, why there is the possibility of adding a solution?
--
GLPI 10.0.17
GLPI-Inventory 1.4.0
Ubuntu Server 20.04 LTS
Offline