(Spanish) Opcion de crear ticket sin una cuenta de usuario

stiven.castillo · 2012-05-09 17:35:55

hola yo queria saber si es posible crear un ticket sin necesidad de iniciar sesion o de tener una cuenta de usuario?
les agradeceria mucho la ayuda.

yllen · 2012-05-10 09:14:22

We don't speak spanish. So please ask you question in English or in French.

Look at Setup > General > Assistance Tab > Allow anonymous ticket creation (helpdesk.receiver) :

moyamariano · 2016-05-09 16:32:49

yllen wrote:

We don't speak spanish. So please ask you question in English or in French.
Look at Setup > General > Assistance Tab > Allow anonymous ticket creation (helpdesk.receiver) :

Hello, I have a problem , set the receiver with gmail , port 993 , imap , ssl , connects , but he throws me the following: count: available = 0 , recovered = 0 , rejected = 0 , errors = 0 , blacklisted = 0
In the box gmail you have in its ibox four messages

moyamariano · 2016-05-09 17:01:00

Deputy image settings

yllen · 2016-05-11 16:49:37

Have you a sub-box Recibidox in the Inbox of xxxxx@gmail.com? (case sensitive)

moyamariano · 2016-05-13 14:30:38

Hello Beautiful! Mails collector works .. the problem was the encryption of data, the web should only be SSL, the https web . I am writing to thank you and can help another user

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#1 2012-05-09 17:35:55

(Spanish) Opcion de crear ticket sin una cuenta de usuario

#2 2012-05-10 09:14:22

Re: (Spanish) Opcion de crear ticket sin una cuenta de usuario

#3 2016-05-09 16:32:49

Re: (Spanish) Opcion de crear ticket sin una cuenta de usuario

#4 2016-05-09 17:01:00

Re: (Spanish) Opcion de crear ticket sin una cuenta de usuario

#5 2016-05-11 16:49:37

Re: (Spanish) Opcion de crear ticket sin una cuenta de usuario

#6 2016-05-13 14:30:38

Re: (Spanish) Opcion de crear ticket sin una cuenta de usuario

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