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#1 2023-06-12 14:55:25

Katcont
Member
Registered: 2023-06-12
Posts: 1

Template "Name"-field - <\g####> gets automatically removed

Hello everyone,

we currently use GLPI 9.5.5 and now have problems with the autofill option <\g####> in the "Name"-field.

In older templates that use the auto-increment we have no problems, but if we update any information within a template or try to make a new template, the "Name"-field entry e.g. "<MONITOR-\g####>" gets automatically removed, when trying to save changes. When we try to put the auto-increment value into another field, for example "Inventory Number" it works just how it is supposed to work.

From trying around we realised that any entry in the "Name"-field is removed as long as it begins with "<", if it only ends with ">" it displays the entire content as text and does no increment. When we tried it like this "MONITOR-<\g####>" it removed everything after the "<" giving "MONITOR-" as output.

We also searched via Google, Bing and this forum, but couldn't find something that described this problem.

We're sorry for any typos, grammar issues etc. if there is any additional info that someone may need, we'll try to respond within 48h.

Thank you all very much!

Best regards

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