Forum GLPI-Project

Uplifter

Member

Registered: 2023-05-21

Posts: 6

Ticket Creator api parameter?

Hi

I am using an internal GLPI user to which I gave Admin permissions, using its API credentials I am creating the ticket in python, and assigning the requestor using:

_users_id_requestor: $user_id

The requestor field successfully updates. yet, the ticket creator always gets assigned to the service user instead of the requestor.

I tried setting the "_users_id_recipient": $user_id as well but it remains the same.

How do I assign the ticket requestor as the creator instead of the service user?

Uplifter

Member

Registered: 2023-05-21

Posts: 6

Re: Ticket Creator api parameter?

Can someone help with this??