Forum GLPI-Project

mitol007

Member

Registered: 2016-06-08

Posts: 3

Assigning software to a ticket using business rules

Hello,

is it possible to assign a software to ticket using business rules?

I only see:
action: Associated Elements, where I can choose "Assign: equipment by IP address", "Assign: equipment by name + domain" and "Assign: equipment by MAC address".

When I create new ticket by:
Assistance->Tickets->Add
at the drop-down list (Items) I can assign a software without probem.