Forum GLPI-Project

wc55

Member

Registered: 2022-06-03

Posts: 29

"Take into account delay" action

What exactly does the "Take into account delay" action in the business rules for tickets do? In this action, what is available is "Do not calculate" and it can remain as "Yes" or "No".

dmuth23

Member

Registered: 2022-06-06

Posts: 7

Re: "Take into account delay" action

Did you ever get a decent explanation of this? I can't seem to find any info out there to definitively explain this.