Forum GLPI-Project

1802932

Member

Registered: 2022-08-17

Posts: 6

Change Profile

Context:
The attendant has two profiles, service and ticket opening, the first allows access only to the entity of his department, the second profile allows a view of the root, since it is a profile for the requester.

Problem:
The attendant's default profile should be customer service, as this is what they use the most, so we've included it as a default profile. However, when changing to the ticket opening profile, instead of also modifying the root entity of this profile, it changes to the inheritance entity of the service profile.