Forum GLPI-Project

carlosbmc

Member

Registered: 2016-12-01

Posts: 161

[SOLVED] Technician can see nothing on his planning

Im using 10.0.6 version

The calendar of this technician appears blank, 

no task planned in a ticket, but creating a new task clicking in the calendar,  saves the task but no it showed in the calendar.

I have give temporally super-admin profile but nothing ,  can not se his planner,  but mine not too. 

With my user I can see muy planning han his planning

Any ideas?

Thank you

Last edited by carlosbmc (2023-03-14 14:34:00)

---

GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

carlosbmc

Member

Registered: 2016-12-01

Posts: 161

Re: [SOLVED] Technician can see nothing on his planning

Have selected

"Only background events"

Somebody could explain what it means,  which type of events refers?

---

GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,813

Website

Re: [SOLVED] Technician can see nothing on his planning

Apparently, in the calendar library we use, background events are just periods of times that show up as a shaded period of time.
I don't see anything in GLPI that actually uses them except if you add an external event and check the background option.
Then, all it does is change the background color for that day and you can only see the event title/name if you have "Only background events" checked.

I don't know the actual purpose of these types of events, but there was discussion on the repository for the calendar library about representing work hours this way.

---

GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

carlosbmc

Member

Registered: 2016-12-01

Posts: 161

Re: [SOLVED] Technician can see nothing on his planning

Ok cconard96 ,  thank you for you explanation!

---

GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33