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Hello,
For a correct change managenent:
Step 6: Closure
This is the last step in the change management process. The nature of the completed change is recorded as successful, failed, or incomplete. Recording the right closure code makes an organization's metrics much more accurate and useful.
But...
glpi does not have those options (successful, failed, or incomplete) it only allows you to give the change as applied, but without specifying if it is correct or not.
is it possible to add them?
Thank you,
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