Forum GLPI-Project

WizzurdOfOdd

Member

Registered: 2022-11-15

Posts: 21

No Notifications on Contracts

Hi,

im pretty sure, i just did not setup something correctly, but i cant find the issue.
so:
1. im running GLPI 10.0.5
2. my mailgate is working, receiving and sending mails works
3. i have setup some dummy contracts (also set the email notification to "end of duration + cancellation" (no idea how its called in english sorry )

4. my Automatic Job for Contract runs (as well as e.g. mailgate) via CLI planned hourly
5. my Notification for e.g. contract end is "active" has the template "Contracts" with mode "E-Mail" and has a Group as Recepient.
6. that group has my GLPI Useraccount (synced from AD) with my Email in it.

but yeah ... no notification unfortunately
even tho this contracts end is tomorrow, i have made copies of this contract and had them set to end over the last view days, also with no notification.

is it possible to also adjust, lets say, i want to be informed a few days BEFORE the contract gets renewed or has to be renewed? how would i set this up?

thanks and regards,
Gerry