Forum GLPI-Project

supertramp4

Member

Registered: 2022-06-13

Posts: 28

GLPI 10.0.5, Operating system version not being updated.

Hi,
I have recently upgraded a client computer from Windows 10 to Windows 11
The Computer was originally imported when on Windows 10

The GLPI Agent is correctly reporting that the pc is now on Win 11

----snip from inventory file----
"operatingsystem":{"arch":"64-bit","boot_time":"2022-11-09 11:15:44","dns_domain":"<deleted>","fqdn":"<deleted>","full_name":"Microsoft Windows 11 Pro","install_date":"2022-11-09 08:26:08","kernel_name":"MSWin32","kernel_version":"10.0.22621","name":"Windows","timezone":{"name":"Europe\/London","offset":"+0000"},"version":"22H2"}
----------------------------------

GLPI is not updating the following fields :

Computer :Operating System : Name - ( Still showing Microsoft Windows 10 Pro )
Computer :Operating System : install_date  - ( Still showing 2022-02-09 )
Computer :Operating System : kernel - ( Still showing 10.0.19044 )
Computer :Operating System : version  - ( Still showing 21H2 )

The computer is getting regular updates from the GLPI Agent i.e.
2022-11-10 08:07    Computer update (by serial + uuid)       
2022-11-09 17:07    Computer update (by serial + uuid)       
2022-11-09 13:13    Computer update (by serial + uuid)       
2022-11-09 09:19    Computer update (by serial + uuid)       
2022-11-09 09:00    Computer update (by serial + uuid)       
2022-11-08 17:32    Computer update (by serial + uuid)       
2022-11-08 16:13    Computer import (by serial + uuid)   

Any thoughts on this please?
Thanks

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: GLPI 10.0.5, Operating system version not being updated.

Hi supertramp4,
check if you have a related lock on that computer.

---

GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer

supertramp4

Member

Registered: 2022-06-13

Posts: 28

Re: GLPI 10.0.5, Operating system version not being updated.

Hi gbougard,
None of the fields have the padlock against them, and i have also checked in Inventory -> Locked fields, and there are no entries at all for "Computer"

supertramp4

Member

Registered: 2022-06-13

Posts: 28

Re: GLPI 10.0.5, Operating system version not being updated.

Hi,
Is there any further assistance you can offer, or should I raise this as a bug in github ?
Thanks

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: GLPI 10.0.5, Operating system version not being updated.

Yes, you can create an issue on GH.

---

GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer