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#1 2022-10-24 09:49:21

carlosbmc
Member
Registered: 2016-12-01
Posts: 161

Error filter closed tickets

Hello,

in tickets search with out filters I can't see handreds of closed and resolved ticket

but when i set filter "status is closed"  then does not return results

and when i set filter "status is resolved" only returns 7 tickets

How can I find where is the error?

I'm using glpi 9.5.2 and I have tryied var¡ous PHP versions.

Thnk you!


GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

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#2 2022-10-27 00:05:39

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,813
Website

Re: Error filter closed tickets

You should try the latest bug/security fix version of 9.5 which is currently 9.5.9.


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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