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Hello,
As expected, glpi mail receiver creates a follow-up for each mail received. However there is an issue I want to improve.
Lets say I have support e-mail address and a user sends an email to this adress and some others. Then people sends emails and replies to each other and those emails create an follow up. But all followups include the old emails because they exist in the email text also
My question is, is there any way to get only last send email (Above From:) to follow up content
Regards,
Burak
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