Get users stats information

liftoff · 2022-10-14 12:12:26

Hello guys,
Is there an API request to get the stats of users (how many tickets opened resolved closed ,followup added ...):https://imgur.com/a/2qYtJx0
if there is no specific API to get those informations what is the best way to do it.
Hope someone can help me, I really appreciate TY.

cconard96 · 2022-10-16 18:32:25

You would need to use the "search" endpoint with the related search criteria.

A trick to make that easier is to make the search in the web interface and then copy the query parameters (The ? and everything after it) from the URL and use them in your API search.
You can then use a script or something else to group the results as you want.

liftoff · 2022-10-17 11:51:46

I tried : http://glpiserver/glpi/apirest.php/search?itemtype=Ticket&type=user&date1=2021-10-17&submit=Afficher+le+rapport&date2=2022-10-17&value2=0&showgraph=0

for this stats data but it didn't work : imgur.com/a/2qYtJx0
Hope you can help me with this one I really need it

cconard96 · 2022-10-19 21:19:38

You have to use the search engine for tickets, not the reports to reuse the criteria in the API.

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#1 2022-10-14 12:12:26

Get users stats information

#2 2022-10-16 18:32:25

Re: Get users stats information

#3 2022-10-17 11:51:46

Re: Get users stats information

#4 2022-10-19 21:19:38

Re: Get users stats information

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