Forum GLPI-Project

hkykl

Member

Registered: 2022-10-11

Posts: 1

GLPI 9.5.5 500 internal server error

GLPI suddenly show 500 internal server error.

And on the glpi_error.log have below error:
[Tue Oct 11 16:30:30.499856 2022] [proxy_fcgi:error] [pid 21368:tid 140417026742016] (70007)The timeout specified has expired: [client ***.***.***.***:53510] AH01075: Error dispatching request to : (polling)

Also on php-fpm.log have below error:

[11-Oct-2022 16:47:55 Asia/Hong_Kong] PHP Warning:  include(): Failed opening './htmLawed.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/glpi/vendor/htmlawed/htmlawed/htmLawedTest.php on line 101
[11-Oct-2022 16:47:55 Asia/Hong_Kong] PHP Fatal error:  Uncaught Error: Call to undefined function hl_version() in /var/www/html/glpi/vendor/htmlawed/htmlawed/htmLawedTest.php:157
Stack trace:
#0 {main}
  thrown in /var/www/html/glpi/vendor/htmlawed/htmlawed/htmLawedTest.php on line 157
[11-Oct-2022 16:52:48 Asia/Hong_Kong] PHP Warning:  require(/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php): failed to open stream: No such file or directory in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:52:48 Asia/Hong_Kong] PHP Fatal error:  require(): Failed opening required '/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:52:51 Asia/Hong_Kong] PHP Warning:  require(/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php): failed to open stream: No such file or directory in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:52:51 Asia/Hong_Kong] PHP Warning:  require(/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php): failed to open stream: No such file or directory in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:52:51 Asia/Hong_Kong] PHP Fatal error:  require(): Failed opening required '/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:52:55 Asia/Hong_Kong] PHP Warning:  require(/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php): failed to open stream: No such file or directory in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:52:55 Asia/Hong_Kong] PHP Fatal error:  require(): Failed opening required '/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:53:07 Asia/Hong_Kong] PHP Warning:  require(/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php): failed to open stream: No such file or directory in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:53:07 Asia/Hong_Kong] PHP Fatal error:  require(): Failed opening required '/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:58:12 Asia/Hong_Kong] PHP Warning:  require(/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php): failed to open stream: No such file or directory in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 16:58:12 Asia/Hong_Kong] PHP Fatal error:  require(): Failed opening required '/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69
[11-Oct-2022 17:45:35 Asia/Hong_Kong] PHP Warning:  require(/var/www/html/glpi/vendor/composer/../htmlawed/htmlawed/htmLawed.php): failed to open stream: No such file or directory in /var/www/html/glpi/vendor/composer/autoload_real.php on line 69

How do I deal with it?

Last edited by hkykl (2022-10-11 14:51:44)

gbougard

Moderator

From: Montpellier, France

Registered: 2021-07-21

Posts: 537

Website

Re: GLPI 9.5.5 500 internal server error

Hi hkykl,

you probably missed the last security alert and your server is probably compromised, check:
https://glpi-project.org/security-updat … and-9-5-9/

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GLPI-Agent developer from Teclib' and GLPI-Network team
Previously FusionInventory-Agent maintainer