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#1 2012-04-19 12:49:59

jvuz
Member
Registered: 2010-01-18
Posts: 300

Implementing SLA

Hello,

at our company they've created a new SLA. One of the things is the following. There will be three groups. Every group has it own specification of when and which support they get.
Gold service: user doesn't have admin rights and pc is not older then 3 years
Silver service: user has admin rights and pc is between 3 and 5 years
Limited service: all other conditions

To see who has admin rights, I've created a script that checks and put the output in the registry. Via OCS, the registry key is read and we can see for each pc. I was wondering if there is a way to check this data and set some sort of switch (0,1 or 2) that can be used to define to which group a pc belongs.

Does anybody has an idea?

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