Forum GLPI-Project

carlosbmc

Member

Registered: 2016-12-01

Posts: 159

Knowledge Base Items show in Forms View

Hello

using GLPI_VERSION: 10.0.2 + FORMCREATOR 2.13.0

Forms View  shows all items from Knowledge Base. 

We have a lot of Knowledge Base Items with targest goups or entities.  But

all users can see these Knowledge Base Items in search (but can access when click.  "You do not have permissions to perform this action").

It is possible to hide these items for which you do not have permission?

Thank you!..

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GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

vdamoy

Member

From: France

Registered: 2014-09-09

Posts: 12

Re: Knowledge Base Items show in Forms View

Hello,
we have the same problem with the FAQ : knowledge base articles appear inside. We can't access it (when we click the same error message appears), but the beginning of the article still appears for people who are not connected.
People with low permissions shouldn't have the right to see the knowledge base articles at all.
I didn't find a way to solve this. Have I missed something in parameters? (FAQ or permissions)
Thank you

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GLPI 10.0.5 --CentOS 9 -- Firefox 101.0.1

carlosbmc

Member

Registered: 2016-12-01

Posts: 159

Re: Knowledge Base Items show in Forms View

up?

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GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

Vi100

Member

From: Spain

Registered: 2023-01-19

Posts: 1

Re: Knowledge Base Items show in Forms View

Hi all,

We have similar issue. We've 2 groups, one for users, other one for technicians. Our idea is every group can view only their FAQs, however, everybody can view all articles, nevertheless, if click in another FAQ group (user clicking technician FAQ) FAQ is load empty without error. We're using GLPI 10.0.5.

Thanks a lot