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hello everyone
I want to put GLPI for my company, my idea is to create Projects for my clients, and within these the different tasks that we usually do.
When I receive a ticket, I associate it with the task of that project and the time that I am solving the incident is added to that task.
Also that later I get into Project and I get the total time in that project (that is the sum of all the time of the tasks that they have)
I have it more or less assembled but the times do not add up...
CAN YOU HELP ME?
Thank you very much
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