Forum GLPI-Project

redfish01

Member

Registered: 2018-08-29

Posts: 44

Document attachment to assistance object causes blank page

Hello,
In  GLPI 10.0.2 you cannot link an existing document within an assistance item (change,ticket, problem), only create a new document, but from the document (in my case a document which is an URL to our DMS, with no content stored on GLPI server) you can create a link to an assistance item. In my case i linked the document to a change, this causes the change display to show a blank page (which can be corrected by unlinking the document).  I think it is a bug (either by allowing the link from the document or by improper handling of the document in the change).

The php-errors.log shows :

[2022-08-19 10:00:06] glpiphplog.CRITICAL:   *** Uncaught Exception TypeError: Argument 1 passed to Glpi\Application\View\Extension\DocumentExtension::getDocumentSize() must be of the type string, null given, called in /var/www/glpi/files/_cache/templates/cd/cd0fd9363a4486d929f058e43053411f4e376cd87069f3ace20140960a7ffccc.php on line 119 in /var/www/glpi/src/Application/View/Extension/DocumentExtension.php at line 78
  Backtrace :
  ...053411f4e376cd87069f3ace20140960a7ffccc.php:119 Glpi\Application\View\Extension\DocumentExtension->getDocumentSize()
  vendor/twig/twig/src/Template.php:171              __TwigTemplate_51c49053ba303fe224b6f7db071ad77adb828bfa16f8772b97e0e778d6c4c5be->block_timeline_card()
  ...2eed0eb604416b758a03d754223f77f43254088a.php:48 Twig\Template->displayBlock()
  vendor/twig/twig/src/Template.php:394              __TwigTemplate_3c0385f86bf1f6610d37651f2fba31ad7d7b025e4d564e0e0644c06a25222344->doDisplay()
  vendor/twig/twig/src/Template.php:367              Twig\Template->displayWithErrorHandling()
  ...3053411f4e376cd87069f3ace20140960a7ffccc.php:45 Twig\Template->display()
  vendor/twig/twig/src/Template.php:394              __TwigTemplate_51c49053ba303fe224b6f7db071ad77adb828bfa16f8772b97e0e778d6c4c5be->doDisplay()
  vendor/twig/twig/src/Template.php:367              Twig\Template->displayWithErrorHandling()
  vendor/twig/twig/src/Template.php:379              Twig\Template->display()
  vendor/twig/twig/src/TemplateWrapper.php:40        Twig\Template->render()
  .../twig/twig/src/Extension/CoreExtension.php:1323 Twig\TemplateWrapper->render()
  ...de156835d5ba06fd6af5d5a9d6e6e44873fe747.php:378 twig_include()
  vendor/twig/twig/src/Template.php:394              __TwigTemplate_6fc03816db57dc6ce5ade59222d518676fc552f9766d4c628f9d38656169bd93->doDisplay()
  vendor/twig/twig/src/Template.php:367              Twig\Template->displayWithErrorHandling()
  vendor/twig/twig/src/Template.php:379              Twig\Template->display()
  vendor/twig/twig/src/TemplateWrapper.php:40        Twig\Template->render()
  .../twig/twig/src/Extension/CoreExtension.php:1323 Twig\TemplateWrapper->render()
  ...3176d4f4a5c5d68f761da4c83b2a39ac619a423.php:128 twig_include()
  vendor/twig/twig/src/Template.php:394              __TwigTemplate_e16cc0d180a6e8690c02d42d6e09dd222607f59b8508582007c04a8d557ae004->doDisplay()
  vendor/twig/twig/src/Template.php:367              Twig\Template->displayWithErrorHandling()
  vendor/twig/twig/src/TemplateWrapper.php:47        Twig\Template->display()
  src/Application/View/TemplateRenderer.php:179      Twig\TemplateWrapper->display()
  src/CommonITILObject.php:427                       Glpi\Application\View\TemplateRenderer->display()
  src/CommonGLPI.php:657                             CommonITILObject->showForm()
  ajax/common.tabs.php:111                           CommonGLPI::displayStandardTab()

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Plateforme : Apache/Debian 10
Version GLPI  : 10.0.11
Plugins activés : Accounts, Apps structures, Badges, Connections, Consumable request, Databases, Dataflows, Orders management, Releases, Inventory

cconard96

Moderator

Registered: 2018-07-31

Posts: 2,430

Website

Re: Document attachment to assistance object causes blank page

Hello,

This pull request should resolve the error.

https://github.com/glpi-project/glpi/pull/12463

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GLPI Collaborator and Plugin Developer.
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