Forum GLPI-Project

rokoyato

Member

Registered: 2020-08-13

Posts: 34

Entity exist but is not in the entity tree

Hi,

Idk how it happend but one of my entity disapear from the entity tree :

Normal tree that you have on top right of window

Usually we just press "See all" to get all tickets, but we cannot see tickets from "DEVELOPPEMENT" entity, instead we need to go totaly in "DEVELOPPEMENT" entity to see tickets

In super admin the "DEVELOPPEMENT" entity cannot be selected

In the entity management I can't change the mother entity of my broken entity

I've checked the database, level had gone from 3 to -1 so i did an update to correct it but it did not fix the problem,

Le broken entity was missing from the mother child so I also updated this field.

Anyone know how to fix this ?

Regards

Last edited by rokoyato (2022-06-17 13:24:47)

rokoyato

Member

Registered: 2020-08-13

Posts: 34

Re: Entity exist but is not in the entity tree

Fixed after changing value of the entity in the DB and restarting mysql + clean cookie