Forum GLPI-Project

enboig

Member

Registered: 2015-01-28

Posts: 6

API: Link upload file to followup

I have managed to upload a file, and also to create a followup; but I cannot find how to link the file/document to an existing ticket as a follow up. Could somebody post me an example? I read the api documentation, but it is not clear to me how to do it.

Thanks

enboig

Member

Registered: 2015-01-28

Posts: 6

Re: API: Link upload file to followup

I tried with:
```
{
    "input": [{
            "document" : 22267,
            "itemtype" : "Ticket",
            "items_id" : 169882,
            "content": "lorem ipsum"

    }]
}
```
but no document is added. And with:
```
{
    "input": [{
            "document" : 22267,
            "itemtype" : "Document",
            "items_id" : 169882,
            "content": "lorem ipsum"

    }]
}
```
I get error 400 "you don't have permissions"; but my api user should be allowed to do so.

enboig

Member

Registered: 2015-01-28

Posts: 6

Re: API: Link upload file to followup

I managed to do it. The trick was sending to apirest.php/ITILFollowup a "multipart/form-data" like the one used to upload files; adding

"itemtype":"Ticket",
"items_id": "{$env.ticket_id}",
"content": "text lorem ipsum"

to uploadManifest

teguh.umar

Member

From: Indonesia

Registered: 2011-05-20

Posts: 161

Re: API: Link upload file to followup

could you share the postman?

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GLPI 10.0.10
Installation mode: zip on OREL9