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#1 2021-10-29 03:05:36

aziz
Member
Registered: 2021-03-30
Posts: 109

ticket status doesn't change when solution is approved

Hello everyone ,
guys when I approve a solution like this

PUT ITILSolution/(id_solution)
{"input": { "status":3}

the solution become approved and its status changes, but the ticket status doesn't change which I want to to be changed, how should I do it
appreciate any help.

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