Forum GLPI-Project

djsully78

Member

Registered: 2006-09-09

Posts: 6

Problem with the mail collector 9.5.5

Hello,
Since the update to version GLPI 9.5.5, the recovery of my emails via collector no longer works.
The automatic actions of the "Mailgate" work without problem.
No problem BEFORE migration.
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When I go to the mail collector options "Configuration \ Collectors \ (the collector) \ Action \ Retrieve emails now", this is what is displayed:
Error
Number of messages: available = 3, retrieved = 3, refused = 0, errors = 3, blacklisted = 0

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I have been checking the logs, the only logs that return some interesting stuff and the "mailgate.log" log which is in the "/ var / www / glpi / files / _log /" directory.
I have no error in the "php-errors.log" and "sql-errors.log" logs which concern the collector.
Here is what the log says:
Invalid message: Malformed header detected <br/> 2020-10-01 15:10:06 [@SERVER]
Invalid message: Malformed header detected <br/> 2020-10-01 15:10:06 [@SERVER]
Invalid message: Malformed header detected <br/> 2020-10-01 15:10:06 [@SERVER]

Obviously the mailgate tells me that the mail header is badly formatted (this only since the migration to 9.5.1).
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Regarding the configuration of the collector:
Server type: onpremise (internal) "Kerio Connect"
Connection type: POP
TLS: NO-TLS
Authentication: YES

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I see a lot of people having problems with the collector since the update to version 9.4, see 9.5.5, but no log return, if that might give some people a clue.
Looking forward to your feedback, thank you.