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#1 2020-11-23 16:59:35

alexkenon
Member
Registered: 2019-07-17
Posts: 31

Update to 9.5.2 - the description field is missing

Hello. After updating from 9.4.6 to 9.5.2, the "Description"field is no longer displayed in Requests. Moreover, if you hover the cursor over the "Description" (on the left), the description itself appears. The question is why it does not appear in the field and the field itself is not there. Please help me figure it out. Screenshots in the attachment.

93bc4771ca3f.png


Here's what the new request looks like - as you can see, there is no "Description" field at all. There is no field where you need to enter text. Just a white field. There is nowhere to click with the cursor to print text.
dad5f9faf114.png

Last edited by alexkenon (2020-11-23 17:03:07)

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#2 2022-01-21 19:41:10

jcdouglas
Member
Registered: 2022-01-21
Posts: 1

Re: Update to 9.5.2 - the description field is missing

Also experiencing this on a fresh install of 9.5.6.

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#3 2022-01-22 02:02:14

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,430
Website

Re: Update to 9.5.2 - the description field is missing

Do you have any errors in the browser console (F12 key usually and then on the Console tab)?


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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#4 2022-01-22 02:02:31

cconard96
Moderator
Registered: 2018-07-31
Posts: 2,430
Website

Re: Update to 9.5.2 - the description field is missing

Also important, which browser?


GLPI Collaborator and Plugin Developer.
My non-English comments are automated translations. Sorry for any confusion that causes.
Mes commentaires non anglais sont des traductions automatiques. Désolé pour toute confusion qui cause.
Mis comentarios que no están en inglés son traducciones automáticas. Perdón por cualquier confusión que cause.

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