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#1 2020-11-06 03:07:14

alansantomg
Member
Registered: 2020-11-06
Posts: 1

Cannot delete or go to child entity - glpi 9.5

Hello!


I'm setting up GLPI in my organization.
I'm using glpi 9.5.
I'm logged as glpi user and super-admin recursive (R) permission profile at the root entity.

I have created 3 child entities below root entity.

When I use the entity navigator tree I can see the 3 child entities.

But, when I click at one of them I get back to root entity dashboard.

When I click in the entities option, I see only root entity in the list.

When I click in the root entity in the entities list option I can see the root entity properties.

In the root entity property "entities" (left side)  I can see the child entities, but they're not clickable and I cant' delete them. I can only have option to add another one.

Why I cannot jump into the child entities?
How can I delete all child entities if I cant' navigate into then and cannot see them in the entities list options?


Thanks for help

Last edited by alansantomg (2020-11-06 03:08:06)

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#2 2023-10-16 11:10:51

ADMIXX
Member
Registered: 2023-10-16
Posts: 1

Re: Cannot delete or go to child entity - glpi 9.5

Good morning,
we have the same problem here. (Version: GLPI 10.0.10)
Is there a solution to this?
I would hate to have to reset everything.... :-(

Many greetings
ADMIXX

alansantomg wrote:

Hello!


I'm setting up GLPI in my organization.
I'm using glpi 9.5.
I'm logged as glpi user and super-admin recursive (R) permission profile at the root entity.

I have created 3 child entities below root entity.

When I use the entity navigator tree I can see the 3 child entities.

But, when I click at one of them I get back to root entity dashboard.

When I click in the entities option, I see only root entity in the list.

When I click in the root entity in the entities list option I can see the root entity properties.

In the root entity property "entities" (left side)  I can see the child entities, but they're not clickable and I cant' delete them. I can only have option to add another one.

Why I cannot jump into the child entities?
How can I delete all child entities if I cant' navigate into then and cannot see them in the entities list options?


Thanks for help

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