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#1 2020-06-30 18:12:07

nicninctout
Member
Registered: 2020-06-29
Posts: 5

Use beams in mail subject

Hello,

i would like to display the validation status in the mail subject. I use the standard notification template with:
##ticket.action## ##ticket.title##


Now i would like to change to:
##validation.status## ##ticket.action## ##ticket.title##

the first one works perfectly, the second one, the beams ##validation.status## is not evaluated and the string is directly displayed...

There is a restricted list of beams available for subject ?
Or, do i have to change the PHP code of the config file to obtain such result ? If i change something in this config file, should i wait to face some trouble when i'll upgrade GLPI, or have to rewrite all changes we made previously.

Thx for your help smile

best regards

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