Forum GLPI-Project

Dennis

Member

Registered: 2011-11-02

Posts: 5

Mailing about open tickets more than specified time

Hi!
Does the system GLPI support sending e-mails about open tickets, which are open for more than specified time as it sends notification about new and closed tickets?

Version GLPI 0.72.4
OS MS Windows Server 2003 SP2
Apache 2.2.4(Win32)
PHP 5.2.1
MySQL 5.0.
Internet Explorer 8
e-mail and  mail gateway: Kerio Connect 7.1.3 build 2461