You are not logged in.
- Topics: Active | Unanswered
Announcement
Download last stable version of GLPI - What can you do for GLPI ? : Contribute
#1 2011-10-10 15:31:38
- Xefan
- Member
- Registered: 2010-09-07
- Posts: 35
Can't delete or sync users on GLPI 0.80.4
I have two virtual hosts on my web server - one for test deployment and one for production. All is the same on both of them - database, apache, GLPI 0.80.4
On the test server I am able to import users from LDAP and then to sync them. On the other server I can import users, but can't sync because when I search for imported from LDAP I see nothing.
More, I can't even delete imported users from GLPI.
Of cource, settings in the Auth are the same.
Pls help me
Last edited by Xefan (2011-10-14 19:53:12)
Offline
#2 2011-10-11 02:27:39
- abdon
- Member
- Registered: 2010-08-23
- Posts: 101
Re: Can't delete or sync users on GLPI 0.80.4
Did you just 'delete' users or did you actually 'purge' them?
On GLPI when you delete a user it is not gone from the system until you purge them. Go to the screen that list the users (the one where you see no users) look for the little trash can icon. If you click on it you should see all your 'deleted' users. From here you can restore them or purge them from the system.
If a user is deleted but not purged, you won't be able to resync them.
Offline
#3 2011-10-11 14:57:43
- Xefan
- Member
- Registered: 2010-09-07
- Posts: 35
Re: Can't delete or sync users on GLPI 0.80.4
1. I try to sync users, not to delete them. I don't find users in LDAP sync
2. I try to delete users that I can't sync. I see that operation is completed, but user is still shown! I simply can't move him to trash
3. I do EXACTLY the same what i do on my test server - everything is ok on test server, not on production ((
Offline
#4 2011-10-11 16:37:07
- wawa
- GLPI-DEV
- From: Montpellier / France
- Registered: 2006-07-03
- Posts: 6,019
- Website
Re: Can't delete or sync users on GLPI 0.80.4
version of glpi ?
Offline
#5 2011-10-11 18:26:13
- Xefan
- Member
- Registered: 2010-09-07
- Posts: 35
Re: Can't delete or sync users on GLPI 0.80.4
GLPI 0.80.4
no plugins installed!
Offline
#6 2011-10-12 10:52:14
- Gaëtan_R
- Member
- From: Bédée
- Registered: 2008-10-30
- Posts: 16
Re: Can't delete or sync users on GLPI 0.80.4
Same version and it seem the same problem
Gaëtan
Offline
#7 2011-10-12 11:53:30
- wawa
- GLPI-DEV
- From: Montpellier / France
- Registered: 2006-07-03
- Posts: 6,019
- Website
Re: Can't delete or sync users on GLPI 0.80.4
2. I try to delete users that I can't sync. I see that operation is completed, but user is still shown! I simply can't move him to trash
do you have error messages in the logs ?
can you switch glpi in debug mode and tell us if there's someting display ?
btw there was a big bug that might be related to your issue with glpi 0.80.4,
you may want to try this version : https://forge.indepnet.net/tarballs/ (take the 0.80-bugfixes)
Offline
#8 2011-10-12 16:25:02
- lczirbesz
- Member
- Registered: 2011-10-12
- Posts: 2
Re: Can't delete or sync users on GLPI 0.80.4
GLPI 0.80.4 (upgraded from 0.80.2), same problem 
Offline
#9 2011-10-14 20:13:29
- Xefan
- Member
- Registered: 2010-09-07
- Posts: 35
Re: Can't delete or sync users on GLPI 0.80.4
there are no errors, but I can send you logs on each step, if they could help
any issues i can encounter while downgrading to 0.80?
Offline
#10 2011-10-14 20:15:02
- Xefan
- Member
- Registered: 2010-09-07
- Posts: 35
Re: Can't delete or sync users on GLPI 0.80.4
No errors in the logs, but I can send you logs if they could be of any help
Are there any issues I can encounter while downgrading to 0.80?
Offline
#11 2011-10-14 20:15:58
- Xefan
- Member
- Registered: 2010-09-07
- Posts: 35
Re: Can't delete or sync users on GLPI 0.80.4
Xefan wrote:2. I try to delete users that I can't sync. I see that operation is completed, but user is still shown! I simply can't move him to trash
do you have error messages in the logs ?
can you switch glpi in debug mode and tell us if there's someting display ?btw there was a big bug that might be related to your issue with glpi 0.80.4,
you may want to try this version : https://forge.indepnet.net/tarballs/ (take the 0.80-bugfixes)
Now I have my working DB in 0.80.4 version. I understand that I can't downgrade it, only upgrade. But I need to roll back to a later version to have the ability to manage users.
That's the kind of a very strange situation. Can't find the solution
Last edited by Xefan (2011-10-15 08:17:40)
Offline
#12 2011-10-21 19:11:46
- Gaëtan_R
- Member
- From: Bédée
- Registered: 2008-10-30
- Posts: 16
Re: Can't delete or sync users on GLPI 0.80.4
If your LDAP test is working please try this :
Go to importation users, and try to switch between simple/advanced interface.
I had the same problem and with this action i can now import and synchronized my users. I've just declare a bug on this.
Gaëtan
Offline