Forum GLPI-Project

wessel

Member

Registered: 2011-10-05

Posts: 2

documents access denied

Hi All,

I was hoping someone could help me with this problem i have,
a few weeks ago my server died on me and i had to reinstall, which was fine since i had the mysql dump backed up and all.
so i installed the new server (centos linux) and restored the mysql db,
but ever since i'm not able to view Documents attached to the DB anymore, it gives me a screen which that says "file not found" while the top bar of my browser says "access denied" , my guess the latter one is correct but i can't find on what folder i have to change permissions.
does anyone have an idea on this?

Thanks, Wessel

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: documents access denied

> which was fine since i had the mysql dump backed up and all.

Document are not stored in the DB, but in the glpi/files folder

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wessel

Member

Registered: 2011-10-05

Posts: 2

Re: documents access denied

Thanks Remi,

good to know i also should backup those folders from now on
i've  manually  relinked all the documents from backups using the paths given in the mysql dump file,
although  some of them i had to delete and re-upload since they gave me a bad checksum error.
but in a new mysql dump the reuploaded files are in there updated , but the old references to those files are still there as well (with a non existing path in them of course ). is this a potential problem? could you tell me how to delete these lines? or can is just use vim for it?

Thanks again ,Wessel