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#1 2011-09-21 04:56:04
- diego.gsw
- Member
- From: SP / Brasil
- Registered: 2011-09-21
- Posts: 56
Statistics by Locations, Group or Category
I try use a report by Locations, Group or Category, but, I can't.
When I open the ticket I set the category, but in the Statistics --> by ticket --> I selected category, but, not show by category only total about tickets
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#2 2011-09-21 08:50:44
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Statistics by Locations, Group or Category
You have 2 different Category in statistics by ticket : one for requester and one for ticket. Have you choose the correct one ?
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GLPI from 0.72 to dev version
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#3 2011-09-22 01:49:43
- diego.gsw
- Member
- From: SP / Brasil
- Registered: 2011-09-21
- Posts: 56
Re: Statistics by Locations, Group or Category
Hi yllen, Statistics --> by ticket --> characteristics --> category (class) works for me. Thank
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