Forum GLPI-Project

cwiggler

Member

Registered: 2011-09-16

Posts: 1

Incident Management

Hi All,

I would like to ask if it is possible to setup GLPI as a pure incident management only? can i also create multiple helpdesk email like, helpdesk1@domain.com, helpdesk2@domain.com and when use email to helpdesk1@domain.com it will create ticket immediately same as with helpdesk2?

thanks and regards.

JMD

GLPI - Lead

Registered: 2004-09-13

Posts: 9,180

Website

Re: Incident Management

For both questions : Yes absolutely.

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JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
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