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#1 2011-08-03 14:33:16
- BT
- Member
- Registered: 2009-05-16
- Posts: 11
Automatic Ticket Create
Hello,
I have one question, Is it possible schedule Ticket creation?
Thanks.
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#2 2011-08-03 15:22:48
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Automatic Ticket Create
What do you mean by that ? create automatically a ticket every week ?
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GLPI from 0.72 to dev version
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#3 2011-08-03 16:19:28
- BT
- Member
- Registered: 2009-05-16
- Posts: 11
Re: Automatic Ticket Create
Yes, or every day, or every month
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#4 2011-08-03 16:22:10
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Automatic Ticket Create
Actually, to create a ticket, you must go on web interface or send a mail.
If you can send a mail periodically, you solve your problem
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#5 2011-08-03 17:25:22
- BT
- Member
- Registered: 2009-05-16
- Posts: 11
Re: Automatic Ticket Create
How to automatic schedule ticket create ? is it possible bussines rules ?
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#6 2011-08-04 08:43:40
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Automatic Ticket Create
Like i said, it's no possible (business rules are played at the creation of the ticket, not for create it)
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#7 2011-08-04 13:45:05
- BT
- Member
- Registered: 2009-05-16
- Posts: 11
Re: Automatic Ticket Create
Is it possible SQL Script ?
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