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Olá,
Instalamos o GLPi v 9.4.1.1.
Não conseguimos criar um novo relatório, e o botão "+" está desabilitado.
Olhando em administração -> perfis -> ferramentas, podemos ver que para qualquer perfil existente na linha de "Relatórios" está habilitada apenas a opção "Ler". Todas as outras como "Atualizar Criar Excluir Apagar" estão desabilitadas e não é possível nem habilitá-las (mesmo o super-admin parece não ter esse privilégio).
Aonde erramos? Algo errado com a instalação? Algum bug?
Grato!
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Boa tarde,
Tudo bem?
Essa página de relatórios é padrão do GLPI, não existe uma forma de criar um relatório por ele.
O que o sistema informa de Gerar o Relatório é apenas uma forma de visualizar os relatórios já pré-definidos pelo sistema.
Recomendo procurar via Plugin onde já existem alguns que possuem uma gama de relatórios a mais e onde você consegue gerar um dashboard para iniciar ao abrir o GLPI.
Segue abaixo a sugestão de alguns que utilizo na empresa em que trabalho:
1. Dashboard - Stevenes Donato
2. mreporting - Teclib' & Infotel
3. MyDashboard - Infotel
Espero ter ajudado.
Grato desde já.
Att.,
João Gabriel
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Obrigado, João Gabriel!
Como você pode ver eu sou novo com o GLPi e tenho que estudar um bocado ainda para "me sentir em casa". Eu preciso de um relatório com todos os detalhes dos chamados atendidos de um determinado contrato, onde eu consiga fazer filtro por contrato e podendo definir um período com "data de início e data de término".
Achei que o sistema já podia ter esse tipo de recurso, vou procurar nos plugins que você indicou, e se não tiver, o recurso é desenvolver em PHP...
Obrigado!
Last edited by j.antunes (2020-01-27 15:36:43)
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Boa tarde,
Tudo bem?
Essa página de relatórios é padrão do GLPI, não existe uma forma de criar um relatório por ele.
O que o sistema informa de Gerar o Relatório é apenas uma forma de visualizar os relatórios já pré-definidos pelo sistema.
Recomendo procurar via Plugin onde já existem alguns que possuem uma gama de relatórios a mais e onde você consegue gerar um dashboard para iniciar ao abrir o GLPI.Segue abaixo a sugestão de alguns que utilizo na empresa em que trabalho:
1. Dashboard - Stevenes Donato
2. mreporting - Teclib' & Infotel
3. MyDashboard - InfotelEspero ter ajudado.
Grato desde já.
Att.,
João Gabriel
mesmo o super-admin parece não ter esse privilégio.
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