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makeijan

Member

From: Pontevedra, Galicia

Registered: 2008-01-29

Posts: 757

Website

Weird behavior on Automatic actions

Hi,

I need some help debugging this strange behavior. Some of the automatic actions are working fine like: ocsng, mailgate, checkupdate, but there are other who refuse to run namely: closeticket, optimize

Some logs:

• checkupdate log working every week (using three languages, sorry guys :-)): http://pastebin.com/nhwdM1qW

• Set to run daily but forced by me now and then: http://pastebin.com/UPyuxdXg

I've set run mode as CLI and GLPI without success, and tweak every other setting available, so if anyone can show me whatelse to check...

Thank you

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JMD

GLPI - Lead

Registered: 2004-09-13

Posts: 9,180

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Re: Weird behavior on Automatic actions

I don't anything wrong in your logs.

Do you have something in debug mode and in other log file.

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makeijan

Member

From: Pontevedra, Galicia

Registered: 2008-01-29

Posts: 757

Website

Re: Weird behavior on Automatic actions

Hi,

Sorry I've forgot to mention. No red rows on Debug mode. http://pastebin.com/3xF25hn3
What other log files do you mean? I guess they should be logged somewhere but I don't know where.

Thanks

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makeijan

Member

From: Pontevedra, Galicia

Registered: 2008-01-29

Posts: 757

Website

Re: Weird behavior on Automatic actions

I've found some more logs under /<glpiinstallpath>/files/_log/
Also I've found this error on apache logs:

[Fri Jul 08 12:18:12 2011] [error] [client IP] PHP Warning:  error_log(../files/_log/php-errors.log): failed to open stream: No such file or directory in /var/www/glpi/inc/common.function.php on line 240, referer: https://glpi/glpi/front/crontask.form.php?id=7

Could be related?

Last edited by makeijan (2011-07-08 13:06:45)

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JMD

GLPI - Lead

Registered: 2004-09-13

Posts: 9,180

Website

Re: Weird behavior on Automatic actions

You don't have php-errors.log in  file directory ?

Did you delete it ?

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JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au  projet GLPI   : Soutenir

makeijan

Member

From: Pontevedra, Galicia

Registered: 2008-01-29

Posts: 757

Website

Re: Weird behavior on Automatic actions

Hi,

The thing is the file exists, and as you can see glpi is using it:

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