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#1 2011-03-04 06:43:54
- abdon
- Member
- Registered: 2010-08-23
- Posts: 101
API for web forms
This is the deal; on my organization there are several web forms that collect some information and then just email said information to the intended recipient. I would like to change the scripts into inserting a ticket into the GLPI.
Question; is there an API that will let me inject a new ticket from a custom made script? If not, what's the easiest way to insert a ticket directly, without going through the applications' interface?
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#2 2011-03-04 09:01:41
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: API for web forms
The cleaner way is probably to use the WebService plugin, which provides methods to create ticket from another app, and which will use the GLPI framework.
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#3 2011-03-04 09:04:45
- remi
- GLPI-DEV
- From: Champagne
- Registered: 2007-04-28
- Posts: 7,127
- Website
Re: API for web forms
The simple way is to send the form content, by mail, to a GLPI reveiver
As the content struture is "wel know" (because generated), is quite simple to write "Rules" to do the first qualification.
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Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
Certifié ITILv3 - RPM pour Fedora, RHEL et CentOS sur https://blog.remirepo.net/
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