Forum GLPI-Project

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Installation help

Installation information:

Operating Systems : Linux dthqocs.demandtec.com 2.6.18-194.32.1.el5 #1 SMP Wed Jan 5 17:52:25 EST 2011 x86_64
PHP 5.1.6 (PDO, PDO_ODBC, Reflection, SPL, SimpleXML, apache2handler, bcmath, bz2, calendar, ctype, curl, date, dba, dbase, dom,
    exif, fileinfo, ftp, gd, gettext, gmp, hash, iconv, imap, json, ldap, libxml, mbstring, mcrypt, memcache, mhash, mime_magic,
    mssql, mysql, mysqli, ncurses, odbc, openssl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session,
    shmop, snmp, soap, sockets, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl,
    zlib)
Setup: memory_limit="128M" max_execution_time="30" safe_mode="0" session.save_handler="files" post_max_size="8M"
    upload_max_filesize="2M"
Software: Apache/2.2.3 (CentOS) (Apache/2.2.3 (CentOS) Server at dthqocs.demandtec.com Port 80)
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10
MySQL: 5.0.77 (glpiuser@localhost/glpidb)

OCSInventory is running and reporting activity from 9 systems. I completed the installation from GLPI, but I don't see any asset information (hardware/software). I've told GLPI to synchronize under automatic actions with OCSNG, but I am still not seeing any information.

I am stuck where I should look next.

Thank you for your help!

Steve

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Installation help

Version of GLPI ?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

Sorry, I missed the GLPI version. I am using 0.78.2

Thanks.

Steve

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

OCSInventory is running and reporting activity from 9 systems. I completed the installation from GLPI, but I don't see any asset information (hardware/software). I've told GLPI to synchronize under automatic actions with OCSNG, but I am still not seeing any information.  We're using GLPI 0.78.2

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Installation help

what have you configured in Setup > OCSNG Mode > Import Options ?

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

I don't see Setup->OCSNG Mode->Import Options. After I login to GLPI, I see Setup, then I have the choices of:
Dropdowns, Components, Notifications, General, Automatic actions, Authentication, Receivers, External Links, Plugins

Thanks.

Steve

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Installation help

Change your rights in Administration > Profiles (tab Inventory - OCSNG : Write)

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

I have confirmed the admin profile and OCSNG: Write enabled. I login as glpi, which is associated with the admin profile, but I do not see Setup->OCSNG Mode->Import Options.

Under Setup->Automatic actions->, I have synchronize from OCSNG every 5 minutes

Under Setup->General->Inventory tab->Enable OCSNG Mode is set to No. I am changing to Yes.

Still, I don't see Setup->OCSNG Mode->Import Options.

Thank you.

Steve

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

I do see Under Tools->OCSNG->Import New Computers.  I imported, but I see no computer hardware/software inventory data even though it showed the system name.

Thank you.

Steve

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Installation help

in Setup > OCSNG Mode you must have a list with almost 1 item.
When you click on this tiem you will have Import options tab

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

I think I understand. I was suppose to select the localhost option, which is the 1 item listed, then I see options tabs for General, Import Options, General Informations, Link, and All.

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

I am starting to see hardware information (Computers, Monitors, Printers) reporting in GLPI. This is very encouraging! When I look in Home->Inventory->Software, I see no data.

Thanks.

Steve

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Installation help

Do you use OCS Dictionnary ?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

No, I am not aware of if I am suppose to use them or how to.

Thanks.

Steve

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

Since I don't use dictionaries, why this would matter? Currently, I see Inventory information for Computers, Monitors, Printers, and Devices. Everything else is blank.

Thanks.

Steve

steve.poe

Member

Registered: 2011-01-19

Posts: 15

Re: Installation help

I am in Setup->OCSNG Mode-, then where??, I click on localhost. I don't see "import options Tag..."

I am confused by this process.  Thanks for your patience.

Steve