Forum GLPI-Project

digitap

Member

Registered: 2009-04-20

Posts: 10

Incorrect file format 'DEVICE_5'

Hello - I searched for this and some french hits came up but they didn't seem to address my issue specifically.  of course, i don't speak french, so that may have been a specific deterrent.  a few days ago, i added the IP address column to view the list of computers.  now, when i go to Central > Inventory > Computers, I see the error below and I don't see my computers.

Incorrect file format 'DEVICE_5'

how do i get rid of this error.  i have other deployments of GLPI and OCS where i've have the IP address in the list without receiving this error.

Thanks for the help!

Regards...digitap

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Incorrect file format 'DEVICE_5'

Version of GLPI ?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

digitap

Member

Registered: 2009-04-20

Posts: 10

Re: Incorrect file format 'DEVICE_5'

Sorry.  We are running version 0.72.3.  We are running OCS on the back end and it's @ Version 1.02.  PHP 5.2.5.  MySQL 5.0.51a.

sean.tapscott

Member

Registered: 2010-06-16

Posts: 303

Re: Incorrect file format 'DEVICE_5'

Have you tried debug mode yet?

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Now using 0.78.1 on CentOS.

digitap

Member

Registered: 2009-04-20

Posts: 10

Re: Incorrect file format 'DEVICE_5'

i don't know how to do that.  i tried the upgrade but is failed. appears several of the database files were missing.  i'm going to do a fresh install to see if i can get some of those back...not sure what's going on.

sean.tapscott

Member

Registered: 2010-06-16

Posts: 303

Re: Incorrect file format 'DEVICE_5'

You can change to debug mode in the General menu, but sounds like you're already forging ahead.

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Now using 0.78.1 on CentOS.

digitap

Member

Registered: 2009-04-20

Posts: 10

Re: Incorrect file format 'DEVICE_5'

going to try preserve the the database files, though.  i have made a number of changes and don't know what I'll do if i can't get the data.  i've got backups, but obviously several of my database files are corrupt.