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#1 2006-02-15 16:48:16
- Eric Hofland
- Member
- From: Radboud Universiteit - Holland
- Registered: 2006-02-15
- Posts: 81
Problem with wrong text for priority change
When the priority of a call is modified it is mistakenly reported as a being the category:
Update of the category of the tracking: Low -> High
Windows 2003 - IIS6 PHP 5.2.5 Mysql 5.0.51
IE8 & Fiefox 4.0
GLPI 0.72.3
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#2 2006-02-15 16:57:33
- jm.cierniewski
- Member
- From: Nanterre 92
- Registered: 2005-11-02
- Posts: 1,655
Re: Problem with wrong text for priority change
hello, thank you for the report.
Please, can you tel us the version of glpi ( windows /unix / V 0.6 / V0.6 + patch /CVS YYMMDD)
thank you
Plateforme :
OS : Windows 2003 Sp1 / logiciel de décompactage : Winzip / Navigateurs : Internet Explorer 6sp1 / firefox 1.5
Installation : Package Ocs NG RC3 - XAMPP version 1.5.1
Serveur : Apache 2.0.55 / Base : 5.0.18-nt / Langage : PHP 5.1.1 / PhpMyAdmin 2.7.0-pl1
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#3 2006-02-15 17:04:46
- Eric Hofland
- Member
- From: Radboud Universiteit - Holland
- Registered: 2006-02-15
- Posts: 81
Re: Problem with wrong text for priority change
unix 0.6 (latest stable version - no patch applied )
Windows 2003 - IIS6 PHP 5.2.5 Mysql 5.0.51
IE8 & Fiefox 4.0
GLPI 0.72.3
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#4 2006-02-15 17:09:28
- jm.cierniewski
- Member
- From: Nanterre 92
- Registered: 2005-11-02
- Posts: 1,655
Re: Problem with wrong text for priority change
Please, use the patch and test again
Plateforme :
OS : Windows 2003 Sp1 / logiciel de décompactage : Winzip / Navigateurs : Internet Explorer 6sp1 / firefox 1.5
Installation : Package Ocs NG RC3 - XAMPP version 1.5.1
Serveur : Apache 2.0.55 / Base : 5.0.18-nt / Langage : PHP 5.1.1 / PhpMyAdmin 2.7.0-pl1
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#5 2006-02-15 17:17:33
- JMD
- GLPI - Lead
- Registered: 2004-09-13
- Posts: 9,180
- Website
Re: Problem with wrong text for priority change
When the priority of a call is modified it is mistakenly reported as a being the category:
Update of the category of the tracking: Low -> High
Where ? in the log entry ? in the mail ?
JMD / Jean-Mathieu Doléans - Glpi-project.org - Association Indepnet
Apportez votre pierre au projet GLPI : Soutenir
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#6 2006-02-15 17:21:14
- Eric Hofland
- Member
- From: Radboud Universiteit - Holland
- Registered: 2006-02-15
- Posts: 81
Re: Problem with wrong text for priority change
both on the screen and in the mail message
Windows 2003 - IIS6 PHP 5.2.5 Mysql 5.0.51
IE8 & Fiefox 4.0
GLPI 0.72.3
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#7 2006-02-15 21:42:43
- fredmelssen
- Member
- From: Radboud University Netherlands
- Registered: 2006-02-15
- Posts: 3
- Website
Re: Problem with wrong text for priority change
I'm a collegue of Eric Hofland, who reported this problem today. We applied the patch and the problem still occurs.
To recapitulate: We use the latest stable version on Unix (0.6) with the patch (1.0.6).
When the priority of a call is changed to e.g. High, the message is shown (by way of mail as well as online) as:
Category changed: Normal -> High
However, the message *should* have been something like this:
Priority changed : Normal -> High
The changed are made allright, so it seems only a matter of the message shown. GLPI shows changes of [categories] and [priorities] both as changes of [categories].
I'm very curious. Can you not replicate this?
Please, use the patch and test again
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#8 2006-02-15 21:49:55
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Problem with wrong text for priority change
Please do not use reports
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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#9 2006-02-16 01:29:58
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Problem with wrong text for priority change
Corrected in CVS
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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