Forum GLPI-Project

pbordon

Member

Registered: 2010-05-13

Posts: 2

I cant see new unassigned ticket at start

Hi friends!
When an user create a new ticket and this ticket is assigned a "NoBody", for the tech, the only way to see this tickets is in Support -> Monitoring (Seguimiento in spanish)

Is there another way to see this unassigned tickets at start?
Why don't appear this unassgined tickets in "Central" page ??

john231

Member

Registered: 2010-06-30

Posts: 1

Re: I cant see new unassigned ticket at start

Hi friends!
When an user create a new ticket and this ticket is assigned a "NoBody", for the tech, the only way to see this tickets is in Support -> Monitoring (Seguimiento in spanish)

Is there another way to see this unassigned tickets at start?
Why don't appear this unassgined tickets in "Central" page ??

As a consolation, the new version of the framework is ridiculously good

Hotel in Las Vegas

pbordon

Member

Registered: 2010-05-13

Posts: 2

Re: I cant see new unassigned ticket at start

Ok, but when new version is finished for download?