Behaviors + single tech/group - can't solve problem

Taras_ · 2019-07-13 17:53:33

Dear all,

I have latest GLPI & Behaviors plugin installed:

glpi-9.4.3-1.el7.remi.noarch
glpi-behaviors-2.2.1-1.el7.remi.noarch

My settings is:
Technician assigned is mandatory before ticket is solved/closed - yes
Single technician and group - Single user & single group
Block the solving/closing of a the ticket if task do to - yes
Additional notifications - yes

Solving tickets goes well, but when I want to solve problem, I get "Technician assigned is mandatory before ticket is solved/closed" pop-up.
Tried with assigned technician, group only and group+technician both assigned to problem.

Taras_ · 2019-07-13 17:56:23

If I change "Technician assigned is mandatory before ticket is solved/closed" to "no" all goes well and I can solve problem.

yllen · 2019-07-17 16:03:50

Je confirme le bug : https://forge.glpi-project.org/issues/5585

yllen · 2019-07-17 16:05:34

Corrigé

Taras_ · 2019-07-18 16:06:26

Works!

yllen · 2019-09-23 18:46:43

Nouvelle version publiée ce jour : https://forge.glpi-project.org/news/398

Forum GLPI-Project

Announcement

#1 2019-07-13 17:53:33

Behaviors + single tech/group - can't solve problem

#2 2019-07-13 17:56:23

Re: Behaviors + single tech/group - can't solve problem

#3 2019-07-17 16:03:50

Re: Behaviors + single tech/group - can't solve problem

#4 2019-07-17 16:05:34

Re: Behaviors + single tech/group - can't solve problem

#5 2019-07-18 16:06:26

Re: Behaviors + single tech/group - can't solve problem

#6 2019-09-23 18:46:43

Re: Behaviors + single tech/group - can't solve problem

Board footer