Forum GLPI-Project

CaroDallo

Member

Registered: 2019-01-05

Posts: 4

[Solved] NetDiscovery find devices but not import, SNMP scan not run

Hello,
I apologize if this problem has already been treated and solved in another thread but I have not been able to find it, feel free to point me in the right direction.
My problem is that I can not import any devices by doing a fusoninventory-netdiscovery.
For test purpose I tried with a well-known printer but the same thing happens with any other device in my network
In the "Equipment ignored on import" page, I see that it fails on the "Global import denied" rule and also that the "Item Type" field is empty.
If I run the program from the command line I see that the "type" field correctly reports the value "Printer":

root@GLPI:/# IP=192.168.10.54
root@GLPI:/# fusioninventory-netdiscovery --first $IP --last $IP --control --debug --community public --entity root

<?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <AGENT>
      <AGENTVERSION>2.4-2</AGENTVERSION>
      <START>1</START>
    </AGENT>
    <MODULEVERSION>2.6</MODULEVERSION>
    <PROCESSNUMBER>1</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>foo</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
[debug] scanning block 192.168.10.54-192.168.10.54
<?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <AGENT>
      <NBIP>1</NBIP>
    </AGENT>
    <PROCESSNUMBER>1</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>foo</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
[debug] creating 1 worker threads
[debug] [thread 1] creation
[debug] [thread 1] scanning 192.168.10.54:
[debug] full match for sysobjectID .1.3.6.1.4.1.236.11.5.1 in database
[debug] [thread 1] - scanning 192.168.10.54 with SNMP, credentials 1: success
[debug] [thread 1] - scanning 192.168.10.54 with netbios: no result
[debug] [thread 1] - scanning 192.168.10.54 with nmap: success
[debug] [thread 1] termination
<?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <DEVICE>
      <AUTHSNMP>1</AUTHSNMP>
      <CONTACT>Stefano Dall&apos;Olio</CONTACT>
      <DESCRIPTION>Samsung Samsung ML-2950 Series; V3.00.01.06     Jul-03-2011;Engine V1.01.04 07-01-2011;NIC V6.01.00(ML-2950 Series);S/N Z6H7BAGB900388M</DESCRIPTION>
      <DNSHOSTNAME>prn-ml-2955nd.carovana.lan</DNSHOSTNAME>
      <IP>192.168.10.54</IP>
      <IPS>
        <IP>127.0.0.1</IP>
        <IP>192.168.10.54</IP>
      </IPS>
      <LOCATION>Ufficio Mirta</LOCATION>
      <MAC>00:15:99:8e:66:0f</MAC>
      <MANUFACTURER>Samsung</MANUFACTURER>
      <MEMORY>0</MEMORY>
      <MODEL>ML-371x</MODEL>
      <NETPORTVENDOR>Samsung Electronics</NETPORTVENDOR>
      <SERIAL>Z6H7BAGB900388M</SERIAL>
      <SNMPHOSTNAME>Mirta-SamML2950</SNMPHOSTNAME>
      <TYPE>PRINTER</TYPE>
      <UPTIME>7 days, 03:42:51.00</UPTIME>
    </DEVICE>
    <MODULEVERSION>2.6</MODULEVERSION>
    <PROCESSNUMBER>1</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>foo</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
<?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <AGENT>
      <END>1</END>
    </AGENT>
    <MODULEVERSION>2.6</MODULEVERSION>
    <PROCESSNUMBER>1</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>foo</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
[debug] cleaning 1 worker threads
<?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <AGENT>
      <END>1</END>
    </AGENT>
    <MODULEVERSION>2.6</MODULEVERSION>
    <PROCESSNUMBER>1</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>foo</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>

I have the same problem on two different installations in two different sites.
I tried reinstalling a server from scratch with the latest version of GLPI and FusionInventory carefully following all the instructions...
The configuration of the server where I'm doing the tests now is the following:

 
GLPI 9.3.3 ( => /var/www/glpi)
Installation mode: TARBALL

Server
 
Operating system: Linux GLPI 4.9.0-8-amd64 #1 SMP Debian 4.9.130-2 (2018-10-27) x86_64
PHP 7.0.33-0+deb9u1 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, calendar,
	ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, ldap, libxml, mbstring, mysqli,
	mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, snmp, soap, sockets, standard, sysvmsg, sysvsem, sysvshm,
	tokenizer, wddx, xdebug, xml, xmlreader, xmlrpc, xmlwriter, xsl, zlib)
Setup: max_execution_time="600" memory_limit="64M" post_max_size="16M" safe_mode="" session.save_handler="files"
	upload_max_filesize="8M" 
Software: Apache ()
	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Safari/537.36
Server Software: Debian 9.6
	Server Version: 10.1.37-MariaDB-0+deb9u1
	Server SQL Mode: 
	Parameters: glpi@localhost/glpi
	Host info: Localhost via UNIX socket
	
mysqli extension is installed
ctype extension is installed
fileinfo extension is installed
json extension is installed
mbstring extension is installed
zlib extension is installed
curl extension is installed
gd extension is installed
simplexml extension is installed
xml extension is installed
ldap extension is installed
imap extension is installed
Zend OPcache extension is installed
APCu extension is installed
xmlrpc extension is installed
CAS extension is installed
Database version seems correct (10.1.37) - Perfect!Database version seems correct (10.1.37) - Perfect!
OK/var/log/glpi : OK
OK/etc/glpi/ : OK
OK/var/lib/glpi : OK
OK/var/lib/glpi/_dumps : OK
OK/var/lib/glpi/_sessions : OK
OK/var/lib/glpi/_cron : OK
OK/var/lib/glpi/_graphs : OK
OK/var/lib/glpi/_lock : OK
OK/var/lib/glpi/_plugins : OK
OK/var/lib/glpi/_tmp : OK
OK/var/lib/glpi/_cache : OK
OK/var/lib/glpi/_rss : OK
OK/var/lib/glpi/_uploads : OK
OK/var/lib/glpi/_pictures : OK

Libraries
 
htmLawed version 1.2.4 in (/var/www/glpi/lib/htmlawed)
SimplePie version 1.5.2 in (/var/www/glpi/vendor/simplepie/simplepie/library)
TCPDF version 6.2.25 in (/var/www/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/vendor/true/punycode/src)
iacaml/autolink in (/var/www/glpi/vendor/iamcal/lib_autolink)
sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib)
phpCas version 1.3.3 in (/usr/share/php)

LDAP directories
 
Server: 'ldap://winserv01.carovana.lan', Port: '389', BaseDN: 'DC=carovana,DC=lan', Connection filter:
		'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:
		'CN=GLPI,CN=Users,DC=carovana,DC=lan', Use TLS: none

SQL replicas
 
Not active

Notifications
 
Way of sending emails: PHP

Mails receivers
 

Plugins list
 
	barcode              Name: Barcode                        Version: 2.2.1      State: Enabled
	positions            Name: Cartography                    Version: 4.5.1      State: Enabled
	fusioninventory      Name: FusionInventory                Version: 9.3+1.3    State: Enabled
	openvas              Name: GLPi openvas Connector         Version: 1.2.0      State: Enabled
	pdf                  Name: Print to pdf                   Version: 1.4.0      State: Enabled
	printercounters      Name: Printer counters               Version: 1.5.0      State: Enabled
	reports              Name: Reports                        Version: 1.12.0     State: Enabled

Accordin to the FusionInventory instructions, I've also installed SNMP, nmap and NBname packages:

root@GLPI:/var/www# apt list --installed|egrep "nmap|snmp|nbname"

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

libnet-nbname-perl/stable,now 0.26-1.2 all [installed]
libnet-snmp-perl/stable,now 6.0.1-2 all [installed]
libsnmp-base/stable,stable,now 5.7.3+dfsg-1.7+deb9u1 all [installed,automatic]
libsnmp30/stable,stable,now 5.7.3+dfsg-1.7+deb9u1 amd64 [installed,automatic]
nmap/stable,now 7.40-1 amd64 [installed]
php-snmp/stable,now 1:7.0+49 all [installed]
php7.0-snmp/stable,now 7.0.33-0+deb9u1 amd64 [installed,automatic]

I'm sure I'm wrong because I did not find other people's posts with the same problem, so please show me where you're most likely to be making the mistake

Thank you in advance

Last edited by CaroDallo (2019-02-18 12:15:24)

CaroDallo

Member

Registered: 2019-01-05

Posts: 4

Re: [Solved] NetDiscovery find devices but not import, SNMP scan not run

Setting debug level = 2 in the FusionInventory config file I can see only nmap scan is performed and it can't be able to send info about device type so the GLPI rules reject entry missing device type....
So, how I can force SNMP scan?

[Sun Jan  6 21:02:14 2019][info] running task NetDiscovery
[Sun Jan  6 21:02:14 2019][debug] [http client] Using Compress::Zlib for compression
[Sun Jan  6 21:02:14 2019][debug2] [http client] sending message:
 <?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <AGENT>
      <AGENTVERSION>2.4-2</AGENTVERSION>
      <START>1</START>
    </AGENT>
    <MODULEVERSION>2.6</MODULEVERSION>
    <PROCESSNUMBER>141</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>GLPI-2018-12-02-21-32-57</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
[Sun Jan  6 21:02:15 2019][debug2] format: Zlib
[Sun Jan  6 21:02:15 2019][debug2] [http client] receiving message:
 <?xml version="1.0" encoding="UTF-8"?>
<REPLY>
</REPLY>
[Sun Jan  6 21:02:15 2019][debug] scanning block 192.168.10.54-192.168.10.54
[Sun Jan  6 21:02:15 2019][debug2] [http client] sending message:
 <?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <AGENT>
      <NBIP>1</NBIP>
    </AGENT>
    <PROCESSNUMBER>141</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>GLPI-2018-12-02-21-32-57</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
[Sun Jan  6 21:02:15 2019][debug2] format: Zlib
[Sun Jan  6 21:02:15 2019][debug2] [http client] receiving message:
 <?xml version="1.0" encoding="UTF-8"?>
<REPLY>
</REPLY>
[Sun Jan  6 21:02:15 2019][debug] creating 1 worker threads
[Sun Jan  6 21:02:16 2019][debug] [thread 1] creation
[Sun Jan  6 21:02:16 2019][debug] [thread 1] scanning 192.168.10.54:
[Sun Jan  6 21:02:16 2019][debug] [http server] request /status from client 127.0.0.1
[Sun Jan  6 21:02:16 2019][debug] [http server] response status 200
[Sun Jan  6 21:02:17 2019][debug] [thread 1] - scanning 192.168.10.54 with netbios: no result
[Sun Jan  6 21:02:18 2019][debug] [thread 1] - scanning 192.168.10.54 with nmap: success
[Sun Jan  6 21:02:18 2019][debug] [thread 1] termination
[Sun Jan  6 21:02:18 2019][debug2] [http client] sending message:
 <?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <DEVICE>
      <DNSHOSTNAME>prn-ml-2955nd.carovana.lan</DNSHOSTNAME>
      <ENTITY>0</ENTITY>
      <IP>192.168.10.54</IP>
      <MAC>00:15:99:8e:66:0f</MAC>
      <NETPORTVENDOR>Samsung Electronics</NETPORTVENDOR>
    </DEVICE>
    <MODULEVERSION>2.6</MODULEVERSION>
    <PROCESSNUMBER>141</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>GLPI-2018-12-02-21-32-57</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
[Sun Jan  6 21:02:18 2019][debug2] format: Zlib
[Sun Jan  6 21:02:18 2019][debug2] [http client] receiving message:
 <?xml version="1.0" encoding="UTF-8"?>
<REPLY>
</REPLY>
[Sun Jan  6 21:02:18 2019][debug2] [http client] sending message:
 <?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <AGENT>
      <END>1</END>
    </AGENT>
    <MODULEVERSION>2.6</MODULEVERSION>
    <PROCESSNUMBER>141</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>GLPI-2018-12-02-21-32-57</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
[Sun Jan  6 21:02:18 2019][debug2] format: Zlib
[Sun Jan  6 21:02:18 2019][debug2] [http client] receiving message:
 <?xml version="1.0" encoding="UTF-8"?>
<REPLY>
</REPLY>
[Sun Jan  6 21:02:18 2019][debug] cleaning 1 worker threads
[Sun Jan  6 21:02:18 2019][debug2] [http client] sending message:
 <?xml version="1.0" encoding="UTF-8" ?>
<REQUEST>
  <CONTENT>
    <AGENT>
      <END>1</END>
    </AGENT>
    <MODULEVERSION>2.6</MODULEVERSION>
    <PROCESSNUMBER>141</PROCESSNUMBER>
  </CONTENT>
  <DEVICEID>GLPI-2018-12-02-21-32-57</DEVICEID>
  <QUERY>NETDISCOVERY</QUERY>
</REQUEST>
[Sun Jan  6 21:02:18 2019][debug2] format: Zlib
[Sun Jan  6 21:02:18 2019][debug2] [http client] receiving message:
 <?xml version="1.0" encoding="UTF-8"?>
<REPLY>
</REPLY>
[Sun Jan  6 21:02:18 2019][debug] [http server] request /status from client 127.0.0.1
[Sun Jan  6 21:02:18 2019][debug] [http server] response status 200
[Sun Jan  6 21:02:19 2019][debug2] server target scheduled: Mon Jan  7 16:46:59 2019
[Sun Jan  6 21:02:21 2019][debug] [http server] request /status from client 127.0.0.1
[Sun Jan  6 21:02:21 2019][debug] [http server] response status 200

Last edited by CaroDallo (2019-01-06 22:14:50)

CaroDallo

Member

Registered: 2019-01-05

Posts: 4

Re: [Solved] NetDiscovery find devices but not import, SNMP scan not run

really no one can help me?

CaroDallo

Member

Registered: 2019-01-05

Posts: 4

Re: [Solved] NetDiscovery find devices but not import, SNMP scan not run

[Solved]
I'm sorry but as I imagined, I made a stupid mistake: to make the SNMP scan work you have to add the authentication credentials in the IP Ranges.
[Manual ](htt p://fusioninventory.org/documentation/tasks/networkdiscovery.html) at "3.2.2 - Target network creation" section says "If you want" but now I know it's mandatory...

ajota

Member

Registered: 2022-09-23

Posts: 12

Re: [Solved] NetDiscovery find devices but not import, SNMP scan not run

I have a similar problem

Last edited by ajota (2022-10-07 20:10:09)