Forum GLPI-Project

jaisinghotra

Member

Registered: 2018-09-02

Posts: 1

Create a ticket using python requests any help?

Hi guys, I'm tryung to create a ticket in GLPI, using python requests. My code:

from glpi import GLPI
import requests
url = 'https://hd.integrasky.ru/apirest.php/initSession'
auth = ('username', 'password')
headers = {'App-Token': 'token',
           'Content-Type': 'application/json'}
requests.get(url, auth=auth, headers=headers)
payload = {'input': {'name': 'Проблема', 'content': 'Не работает компьютер', 'entities_id': 29}}
requests.post('http://hd.integrasky.ru/apirest.php/Ticket', json=payload)

But the ticket is not creating, and there is no exception in my script.

Process finished with exit code 0

What I'm doing wrong? Someone can help me?
And should I use encoding to utf-8 to russian text?

---

https://subwaysurfers.vip/ https://psiphon.vip/ https://hillclimbracing.vip/

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: Create a ticket using python requests any help?

initsession should return a session_token.

add this session_token to headers to call other endpoints  ( .../Ticket)

---

Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

drainlife

Member

Registered: 2019-03-26

Posts: 1

Re: Create a ticket using python requests any help?

Any news? ^^

rsilcas

Member

Registered: 2020-12-19

Posts: 1

Re: Create a ticket using python requests any help?

hi

in this code:
--------------------------------
from glpi import GLPI
import requests
url = 'SITE/apirest.php/initSession'
auth = ('username', 'password')
headers = {'App-Token': 'token',
           'Content-Type': 'application/json'}
requests.get(url, auth=auth, headers=headers)  #this GET is when you obtain the token, but you are losing the token, you need to save in a STRING to use in the next line in a HEADER of the POST
----------------------------------------------------

in this line you need to add the token of the last line
----------------------------------------------------
requests.post('http://SITE/apirest.php/Ticket', json=payload)
----------------------------------------------------

i am in this code in this moment, if i win, i will show you