Forum GLPI-Project

rfoster

Member

Registered: 2009-03-09

Posts: 60

New Plugin: RT Tickets

Do you use Request Tracker (RT) together with GLPI? Now it is possible to view a list of RT tickets related to an assets in GLPI. Take a look at the new RT Tickets plugin here: https://forge.indepnet.net/projects/show/rttickets

nerocide

Member

Registered: 2008-07-21

Posts: 12

Re: New Plugin: RT Tickets

Firstly, thank you for this plugin, you made a great work.

Since last update of GLPI (v 0.78.1 ), rttickets is not listed in the plugins list in GLPI.

Are you aware of this behavior?

I am searching for what is going on, and will let you know about the fix if i found it.

sean.tapscott

Member

Registered: 2010-06-16

Posts: 303

Re: New Plugin: RT Tickets

Looks to be abandoned.

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Now using 0.78.1 on CentOS.

nerocide

Member

Registered: 2008-07-21

Posts: 12

Re: New Plugin: RT Tickets

What a shame! 

I am not a developer, but I will wait for full wiki documentation about how to migrate a plugin from 0.72 to 0.78.

Last edited by nerocide (2010-11-25 16:08:48)

rfoster

Member

Registered: 2009-03-09

Posts: 60

Re: New Plugin: RT Tickets

This plugin is very simple, so it will not take long to upgrade it. I don't have time for it right now, but I might have a chance to upgrade it in the future. If you have time to upgrade it, please let me know.