Forum GLPI-Project

aaronpawlak

Member

Registered: 2017-12-18

Posts: 14

Queued Mail Not Send

Hello,

when i do submit or update my form data, it should create a notification for creator and asigned account.The plugin working well as it should, but notification that's been generated always stuck in Mail Queue for ever. i do ceck the Setup > Automatic Action > queuedmail and my configuration is :Run Frequency : 1 MinuteRun Mode : i've tried CLI or GLPI but it give same result.I see the statistics and it shows me : 0    Action completed, no processing required
my notification entities has 0 minutes delay.i am running GLPI 9.1.1how can i get rid of this problem ?

Please help

I didn't find the right solution from the internet.

References:
https://github.com/glpi-project/glpi/issues/2315
Custom animation studio

Thanks

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: Queued Mail Not Send

HI,
linux or windows server ?
did you set a cron/scheduled task on your server that runs glpi/front/cron.php ? CLI mode wont work without this cron.

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GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9