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#1 2018-02-06 07:26:59

Registered: 2013-06-15
Posts: 2

need some help with create Ticket

how to create new Ticket and Associated elements Item (like Computer or Others)? it seems some base field only.
   "name":"windows 2003",
   "date":"2014-03-18 10:33:00",
   "solvedate":"2014-03-18 10:46:36",
   "date_mod":"2018-02-06 12:14:54",
   "begin_waiting_date":"2014-03-18 10:46:36",
                                   <--- insert Associated elements?????

Last edited by chenjeff622 (2018-02-06 07:45:41)


#2 2018-02-08 20:29:19

Registered: 2012-11-19
Posts: 4,160

Re: need some help with create Ticket

I think you should first create tickets and then associate items to tickets.  (similar to  ticket actors)

something like     ticket/$myTicketID/Item_Ticket   returns

Last edited by LaDenrée (2018-02-08 23:53:57)

Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.4(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3.1  en test (ubuntu 16.04 mariadb 10.2.4)


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