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Bonjour
Nous avons constaté que si nous ajoutons la colonne Tickets liés - dupliqués sur la vue ticket (ticket.php) nous avons une chute des performances.
En temps normal nous avons 0.454 seconde - 6.2 Mio si on ajoute cette colonne nous passons entre 7 et 20 secondes.
En l'enlevant on revient à la normale, toutes les autres pages sont très réactives dans tous les cas de figure.
merci
Informations sur le système, l'installation et la configuration
GLPI 9.1.4 ( => /usr/local/www/helpdesk/prod-glpi)
Server
Operating system: FreeBSD com-projet 10.3-RELEASE-p18 FreeBSD 10.3-RELEASE-p18 #0: Tue Apr 11 10:31:00 UTC 2017
root@amd64-builder.daemonology.net:/usr/obj/usr/src/sys/GENERIC amd64
PHP 5.6.6 apache2handler (Core, PDFlib, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, bz2,
ctype, curl, date, dom, ereg, fileinfo, filter, gd, hash, iconv, imap, json, ldap, libxml, mbstring, mcrypt, mhash, mssql,
mysql, mysqli, mysqlnd, odbc, openssl, pcre, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, posix, session, soap, sqlite3,
standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib)
Setup: max_execution_time="30" memory_limit="512M" post_max_size="16M" safe_mode="" session.save_handler="files"
upload_max_filesize="32M"
Software: Apache/2.4.12 (FreeBSD) OpenSSL/1.0.1s-freebsd Phusion_Passenger/5.0.4 PHP/5.6.6 ()
Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.86 Safari/537.36 OPR/46.0.2597.32
Server Software: Source distribution
Server Version: 5.6.22
Server SQL Mode:
Parameters: prod_helpdesk@localhost/prod_helpdesk
Host info: Localhost via UNIX socket
OK/usr/local/www/helpdesk/prod-glpi/config : OK
OK/usr/local/www/helpdesk/prod-glpi/files : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_dumps : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_sessions : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_cron : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_graphs : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_lock : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_plugins : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_tmp : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_rss : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_uploads : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_pictures : OK
OK/usr/local/www/helpdesk/prod-glpi/files/_log : OK
Libraries
htmLawed version 1.1.21 in (/usr/local/www/helpdesk/prod-glpi/lib/htmlawed)
phpCas version 1.3.5 in (/usr/local/www/helpdesk/prod-glpi/vendor/jasig/phpcas/source)
PHPMailer version 5.2.23 in (/usr/local/www/helpdesk/prod-glpi/vendor/phpmailer/phpmailer)
Zend Framework in (/usr/local/www/helpdesk/prod-glpi/vendor/zendframework/zend-loader/src)
zetacomponents/graph in (/usr/local/www/helpdesk/prod-glpi/vendor/zetacomponents/graph/src)
SimplePie version 1.5 in (/usr/local/www/helpdesk/prod-glpi/vendor/simplepie/simplepie/library)
TCPDF version 6.2.12 in (/usr/local/www/helpdesk/prod-glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/usr/local/www/helpdesk/prod-glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/usr/local/www/helpdesk/prod-glpi/vendor/true/punycode/src)
iacaml/autolink in (/usr/local/www/helpdesk/prod-glpi/vendor/iamcal/lib_autolink)
sabre/vobject in (/usr/local/www/helpdesk/prod-glpi/vendor/sabre/vobject/lib)
LDAP directories
Server: 'COMDC1.ra-cci.local', Port: '389', BaseDN: 'DC=RA-CCI,DC=local', Connection filter:
'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:
'CN=ADM_SYNCHRO,OU=Users APPLI,DC=RA-CCI,DC=local', Use TLS: none
SQL replicas
Not active
Notifications
Way of sending emails: SMTP (anonymous@)
Mails receivers
Name: '' Active: No
Server: '{/imap/novalidate-cert/tls}' Login:
Name: '' Active: Yes
Server: '{/imap/novalidate-cert/tls}' Login:
Plugins list
ocsinventoryng Name: OCS Inventory NG Version: 1.1.1 State: Not activated
Glpi 9.5.4 sur linux
FusionInventory Behavior
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Bonjour,
je ne remarque pas de baisse de performances si j'ajoute cette colonne j'ai peu de tickets liés ( 10%).
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
préprod : glpi10.0.15
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