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#1 2016-09-27 21:27:18

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Satisfaction Survey - GLPI 9.1

Hello everyone,

Someone does satisfaction survey? I noticed that in my version 9.1, the so-called satisfaction notification is sent, however, to log in GLPI in the user register does not have the item Reply Satisfaction Survey.
When checking the user profile "Self-Service" there is more to Reply option to search (my call) that the simplified interface, the standard interface is displayed normally.

Hugs.


Márcio Machado
Brasília-DF / Brasil

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#2 2016-09-28 16:49:50

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Re: Satisfaction Survey - GLPI 9.1

Good morning everyone
What do you advise, use the default interface for customers and users or continue with the simplified interface even without the option to complete the survey or approval?

Hugs.


Márcio Machado
Brasília-DF / Brasil

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#3 2016-09-28 17:53:25

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Satisfaction Survey - GLPI 9.1

Satisfaction survey are in Home of a user, even for simplified interface


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#4 2016-09-28 21:41:30

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Re: Satisfaction Survey - GLPI 9.1

Hello Yllen,

I do not know what happened or what happened, the Satisfaction Survey process is occurring normally.
He returned to be displayed on the user's Home.

Before this being displayed somete for technical or Super Admin.

Thanks for the feedback.


Márcio Machado
Brasília-DF / Brasil

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#5 2016-10-04 16:13:16

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Satisfaction Survey - GLPI 9.1

Satisfaction survey is display for author or requester of a ticket


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

Offline

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