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#1 2016-01-06 14:53:05

jpdenss
Member
Registered: 2016-01-06
Posts: 1

Richtext on the ticket form

Hi . When I set up a ticket model to enter a description using the richtext , for some reason , this field applies to my description , but showing the field with a large blank space below my predefined text , requiring having to scroll add the ticket. If I apply the same HTML directly to a call without using the template , the field is displayed normally.
My GLPI: 0.90.1

Last edited by jpdenss (2016-01-06 14:54:06)

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#2 2016-01-15 19:52:34

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Richtext on the ticket form

can you give us a screen shoot?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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